Delivery & shipping

We deliver on Friday, Saturday, Sunday only. We do not deliver Monday to Thursday. Those days are for sourcing, quality-checking and packing.

• Orders confirmed and paid by Thursday, 6:00 PM go out that same weekend.
• Anything paid after the cut-off joins the next weekend's run.
• Public holidays and heavy-rain days can push a delivery to the next available day. We will always tell you before the day, not after.

Delivery is charged separately from the price of your items and is confirmed on WhatsApp before dispatch. Distance, traffic and parcel size can move a fee within its zone.

Pickup is free. We’re at Adenta Housing Down, off the Aburi road, Adenta. Message us on WhatsApp to agree a time, and we’ll send the exact location pin once your order is paid for. Please come within five days of paying; after that we may re-list the item.

We send nationwide by courier (VIP, STC, Yango Delivery or a similar service, whichever serves your town best). Once your parcel is handed to the courier we’ll send you the waybill number.

• Courier fees are paid by you and confirmed before dispatch.
• Transit is normally 1–3 days depending on the route.
• Once a parcel is with the courier, delivery timing is in their hands. We will help you chase it, but we can't control their schedule.

• Please be reachable on the number you gave us on the delivery day. If our rider can't reach you, the parcel comes back and a second attempt is charged again.
• Give a landmark, not just an area name. It is the single biggest cause of late deliveries in Accra.
• We strongly recommend recording a short unboxing video. If anything is wrong, that video is what lets us fix it. See returns & exchanges.

If the address you gave is wrong or nobody is available to receive the parcel, the item stays with us and a fresh delivery fee applies to the next attempt. We cannot refund the order in this situation.